BUSINESS PROCESS MANAGEMENT
Holistic Consulting Approach to Business Process Management
Companies need robust, efficient and flexible processes in order to keep the complexity and dynamics of their business under control. The implementation of company-wide business process management (BPM) helps reduce managerial complexity, administrative effort and error frequency, while achieving a high level of compliance and enabling the seamless integration of technological innovations into the company’s own business processes.
msg industry advisors’ holistic approach supports companies during the optimization and standardization of their business processes. Based upon an established methodology, successful branch-specific approaches and custom technological solutions, we analyze the business-critical processes and identify concrete optimization and standardization potential.
Furthermore, we ensure the implemented process architecture keeps up with changes in markets and business models through the qualification of and the establishment of continuous improvement processes. Our services within the expertise of business process management specifically include:
- Analysis, standardization and optimization of business processes
- Use and rollout of BPM methods, such as Lean Six Sigma
- Establishment of a process governance architecture (organization, processes, tools)
- Creation of process maps as a basis for organizational changes
- Process documentation as the basis for IT implementations
- Establishment of a process-oriented approach for introducing global SAP templates
- Providing BPM qualification programs
- Technical support during the implementation and operation of BPM platforms
We have proven competence in the management of critical business processes, as shown by numerous successful projects. The following are just a few examples:
Analysis of a highly complex planning process and first-ever presentation of the end-2-end workflows and connections for all parties involved. Continued optimization of the process through the implementation of an integrated planning solution tailored to the specific business demands of generic products.
Support of the global standardization and quality enhancement initiatives of a globally active pharmaceutical corporation. Analysis of the manufacturing processes and presentation of best practices, as well as quality and performance relevant divergences between the individual sites. Definition and approval of an optimized and globally applicable standard process with the involvement of all relevant stakeholders (production, quality, engineering, IT). Support during the rollout of the new standard within the production network.
Development of a lean and regulatory-compliant process for managing and verifying master batch records. Global rollout of the standard process and thereby uniform and efficient handling of electronic formulas throughout the entire group.
Development and implementation of efficient BPM methodology for mastering the complexity of local process variants during a global template rollout.
Ensuring the successful implementation of a central patient database through upstream analysis and optimization of the underlying business processes.